Customer Service
Questions, comments, concerns? Ask away—we’re here to help!
United States Shipping Costs & Delivery Times
Carrier |
Service |
Cost - USD |
Processing Time |
Delivery Time |
USPS + DHL |
Standard Shipping - Ground |
$6.88 on orders under $150 Free on orders $150 and above |
Up to 1 business day |
5-7 business days |
UPS Ground |
Standard Shipping - Ground |
Free on orders $200 and above |
Up to 1 business day |
5-7 business days |
UPS 2 Day |
Expedited |
$24.00 - Upper Midwest + South $27.00 - Midwest + Northeast $35.00 - West $45.00 - Alaska + Hawaii Puerto Rico, US Territories + Armed Forces not eligible for Expedited |
Order must be placed by 1:00pm ET |
2 business days |
UPS Next Day Air |
Expedited |
$35.00 - Upper Midwest + South $40.00 - Widwest + Northeast $50.00 - West $65.00 - Alaska + Hawaii Puerto Rico, US Territories + Armed Forces not eligible for Expedited |
Order must be placed by 1:00pm ET |
Next business day |
Canada Shipping Costs & Delivery Times
Carrier |
Service |
Cost - CAD |
Processing Time |
Delivery Time |
Purolator |
Standard Shipping Canada - Ground |
C$13.88 on orders under C$150 Free on orders C$150 and above |
Up to 1 business day |
2-5 business days |
Purolator Express |
Overnight Shipping Canada |
C$65.00 - BC/NL/NT/NU/YT C$50.00 - AB/SK C$40.00 - NB/NS/PE/MB C$35.00 - ON/QC |
Up to 1 business day |
next business day |
Processing and delivery times are based upon business days which excludes Saturdays, Sundays and observed holidays. Processing times may be slower during sale periods. For United States customers, carrier selection for standard shipping is based on pricing. U Beauty is not responsible for any delays due to unforeseen circumstances outside of our control. Certain items, like PROEM Eau de Parfum, are restricted from air-transport due to U.S. Department of Transportation regulations and must be shipped by ground shipping only. If you have any additional questions, please email us at [email protected] or contact us using the options below.
-
Address
U Beauty
4530 St Johns Ave.
Suite 15 - #418
Jacksonville, FL 32210-3356 -
Press Inquiries
-
Customer Service
1 (833) 823-2889*
Monday – Friday
9AM – 5PM EST -
Live Assistance
